Frequently Asked Questions

Yes, we highly recommend scheduling a site visit to see the rooms, common areas, and meet our community managers.

Standard documentation includes a valid Government ID proof (Aadhar, PAN, or Passport), permanent address proof, and employee/student verification.

We offer flexible stays. While many residents stay long-term, we also accommodate short-term needs for as little as one month in select locations.

Our rent is all-inclusive of fully furnished accommodation, high-speed Wi-Fi, professional housekeeping, and 24/7 security. Utility charges like electricity may vary by location.

The security deposit is typically equal to 1–2 months' rent and is fully refundable upon move-out, subject to our refund policy and notice period.

Payments can be made conveniently through our online portal using UPI, Credit/Debit cards, or Net Banking.

We provide nutritious, home-style meals (Breakfast and Dinner on weekdays; all meals on weekends). Check your specific property page for the current menu.

To maintain high hygiene standards, we provide daily cleaning for common areas and regular scheduled housekeeping for individual rooms.

We believe in independent living, but for safety, we maintain standard entry/exit logs. Specific property-based gate timings (if any) are shared during onboarding.

Day guests are welcome in common areas. For overnight stays, prior approval from the community manager is required and may incur a nominal fee.

We have specific co-living properties that are couple-friendly. Please filter your search for "Couple-friendly" on our website.

While we love animals, pet policies depend on the specific property and room type. Contact our support team for a list of pet-friendly locations.

Safety is our priority. All Soho Liv properties are equipped with 24/7 CCTV surveillance and on-site security personnel.

You can raise a maintenance ticket through our portal Or Management Team. Our technical team usually addresses concerns within 24–48 hours.

No, your rent typically covers maintenance. Some properties may charge a small fixed monthly utility fee for water or common area backup, which will be clearly mentioned in your rental agreement.

Electricity is usually charged on actual consumption via sub-meters. In shared rooms, the total bill is divided equally among the roommates.

Yes, most of our properties have a minimum stay (lock-in) of 3 to 6 months to maintain community stability. Leaving before this may result in a deposit deduction.

Absolutely. We provide valid rent receipts and can share the owner's PAN details if required for your corporate HRA filings.

Yes, while we provide meals, we also have fully equipped community kitchens with induction stoves, microwaves, and refrigerators for those who enjoy cooking.

Most properties feature a designated laundry area with industrial-grade washing machines. Some locations also offer professional laundry pickup services.

We provide high-speed, enterprise-grade Wi-Fi suitable for WFH (Work From Home). Most plans are unlimited, but high-usage caps may apply depending on the local provider.

Yes, all Soho Liv properties are equipped with DG (Diesel Generator) or Inverter backup for lights/Wi-Fi and RO water systems to ensure zero downtime.

We encourage open communication first. If the issue persists, our on-site Community Manager can mediate or help you relocate to a different room based on availability.

To respect everyone’s workspace and sleep cycles, we observe "Quiet Hours" (usually 10 PM to 8 AM). Loud parties are strictly prohibited within the premises.

Consumption of alcohol and smoking is strictly prohibited inside rooms and common areas to ensure a healthy and safe environment for all residents.

You can personalize your space using detachable, damage-free hangers. However, painting walls or drilling holes is generally not permitted.

A standard 30-day written notice is required through our app or portal. This allows us to process your refund and find a new resident for the bed.

These are nominal one-time charges (usually a few days' rent) deducted from the deposit for professional deep-cleaning and room painting after you move out.